Main research interests
Playful persuasion, ICT mediated social experiences, product and software user experience (UX), user experience assessment.
Biography
Arnold Vermeeren is an Assistant Professor at TU Delft, Industrial Design Engineering. Within the group Human Information Communication Design he is involved in research as well as in teaching. His research focuses on user experience (UX) evaluation and design methods, in the area of playful persuasion and social interactions in various contexts (e.g., home, public and professional environments, health & care). He earned a PhD on methodological issues of usability testing with his dissertation ‘What’s the problem? Studies on identifying usability problems in user tests’ (pdf). Arnold was educated as an Industrial Design Engineer at TU Delft. His Master’s project was on designing the user interface for creating documents in a futuristic multimedia document system. The project was done at Océ Nederland bv (office equipment manufacturer) in Venlo, The Netherlands.
Involved in the following projects:
Since 2011 Persuasive technology.
FES-funded project in the COMMIT programme EWIDS (Extreme Wireless Distributed Systems for well-being). Involved as a member of the coaching team of a PhD student.
Since 2011 Playful persuasion and social interactions.
FES-funded projects in the CRISP programme (Creative Industry Scientific Programme) G-MOTIV (new approaches to behavioural change based on motivation by using game elements) and i-PE (design of intelligent playful environments to stimulate social and physical play in different user groups). Involved as a member of the coaching team of a PhD student in G-MOTIV, and a PostDoc in i-PE.
In 2010 White Paper on scoping the concept of User Experience
Co-organized preparations and conducting a three-day seminar with 30 leading international User Experience experts to demarcate the concept of User Experience and the peer review editing of the resulting common White Paper for future reference by professionals, educators and researchers in the field of User Experience deisgn and evaluation.
Since 2009 EU-COSTaction-IC0904 project TwinTide
(Towards the Integration of Transectorial IT Design and Evaluation – EU funded)
(as leader of Working Group 4 Integrated Design & Evaluation Methodological Framework, and as Dutch representative in the management committee)
Since 2009 Parnassia Bavo Group (PBG) meets TU Delft (TUD)
collaborative research project (as a researcher and coordinator)
Since 2009 Togetherness as a user experience
(as a member of the coaching team of PhD candidate Joke Kort (TNO ICT), working in the EU-FP7-funded project TA2).
March 2009 PhD project (dr.) at Delft University of Technology, Faculty of Industrial Design Engineering. Title of dissertation: “What’s the problem? Studies on identifying usability problems in user testing”.
Since 2007 Creativity Assessment of Design Methods with Children
(as a member of the coaching team of PhD candidate Wouter Sluis- Thiescheffer at TU Eindhoven, Dept. of Industrial Design).
2006 – 2009 EU-COSTaction 294 project MAUSE
(Towards the Maturation of Information Technology in Usability Evaluation)
(as the Dutch representative in the management committee).
2006 – 2009 Freeband TUMCAT project
(with TNO ICT, TNO D&V, Noldus bv.) for the development of a testbed for remote, automated measurement of user experiences (as a researcher working on the development of a theoretical framework for user experience measurement, as well as coordination of user experience tests).
2003 – 2004 EU-funded Bridges of Knowledge Programme ‘Product safety and usability testing’
(with METU Ankara’s Utest Product Usability Unit, ESRI – Loughborough University and TU Delft, Dept. of TPM). (as a researcher involved in organizing common usability tests in the three countries, and coordinating the analysis of the data from the common tests).
1995 – 1996 Consultancy project for ABN AMRO Bank.
We tested the usability and quality in use of various software packages developed by ABN AMRO for their employees and clients. Initially we used a mobile usability lab at the client’s site for these tests, later we developed a full-fledged a usability lab for them. (as a project leader of a varying group of about three usability professionals)
1994 – 1995 Various studies on legibility
ATM screens for ABN AMRO bank (as a researcher).
1990 – 1995 ‘An analysis of the user interface design process; towards support for communication in design teams’
(as a member of the coaching team of the PhD candidate Tilde Bekker)
1990 Collaborative usability tests on email software (as a visiting researcher at Technical University of Budapest
Dept. of Ergonomics, for two weeks. Coordinating and conducting a collaborative usability test, together with ir. Ingrid Wendel, TU Delft).
1989 – 1992 Usability evaluation methodology
(Collaborative research project with TU Budapest, Dept of Ergonomics) and TU Delft, Faculty of Philosophy and Socio-technical science, Dept. of Work and Organization Psychology). (as a member of the research team)
1989 – 1990 Usability expert views and usability tests
for: PTT-ITB and for GCEI (City of Amsterdam) (as a researcher)
1987 ‘Mumedos: user interface for writing documents on a future multi media document system’
(my final Master of Science (Ir.) project in Industrial Design Engineering (TU Delft), done at Océ Nederland B.V., Venlo, The Netherlands.
